About Valere Care
Our Philosophy of Care
At Valere Care, our approach is centred on recovery, rehabilitation, and supporting individuals to develop greater independence, with the long-term goal of community integration and supported living where appropriate. Service users are at the heart of all decisions, and we are committed to delivering care that is respectful, dignified, empowering, and informed by evidence-based practice.
We place strong emphasis on collaboration, working closely with service users, families, carers, referrers, and local health and social care teams to ensure care is personalised, coordinated, and responsive to changing needs.
Our Services
How We Support
Valere Care provides a range of specialist residential and community-based support services designed to meet the needs of adults with mental health conditions and complex or challenging needs. Our services are flexible and person-centred, with support tailored to each individual’s goals, abilities, and stage of recovery. We work alongside service users, families, and commissioning partners to deliver safe, structured care that promotes stability, independence, and positive long-term outcomes.
Mental Health Residential Care
Intensive rehabilitation delivered within safe, supportive, and homely residential environments.
Tailored Community Support
Flexible care packages designed to promote independence within community-based 24-hour care settings.
Commissioned & Direct Payment Services
Affordable, adaptable support options for individuals, commissioners, and direct payment recipients.
Our Locations
Northway Lodge
Our first Valere Care location in Guildford, Northway Lodge, offers a welcoming and supportive environment tailored to the needs of our residents. With a focus on compassionate care and personalised support, we ensure every individual feels at home.
Find out more about availability, services, and how we can support you or your loved one. Contact us today to discuss your care options and arrange a visit.
Why Valere Care
Why Choose Us
Valere Care is founded and led by highly experienced professionals with a strong background in specialist residential care. We are committed to delivering consistently high standards through robust staff recruitment, comprehensive training, regular supervision, and ongoing professional development.
Our organisation promotes a positive, supportive culture focused on clinical excellence, innovation, and continuous improvement. This ensures safe, reliable, and compassionate care for both service users and commissioning partners.
Our Approach to Care
Valere Care delivers personalised, recovery-focused support through a comprehensive multidisciplinary team of experienced mental health professionals. Our approach is grounded in evidence-based practice, with care plans developed from admission and reviewed regularly to support progression towards greater independence.
Support is tailored to individual needs and may include therapeutic interventions, medication support, risk management, and life-skills development. We place strong emphasis on helping individuals build confidence in daily living, social participation, and community engagement, supporting meaningful and sustainable outcomes.
Our Values
Our values guide everything we do at Valere Care and underpin the way we support individuals, families, and partners.
Service user-centred care · Empowerment and choice · Respect, dignity, and rights · Family and carer involvement · Clear and open communication · Evidence-based practice · Staff wellbeing and development
Our Commitment
Valere Care is committed to delivering high-quality, holistic, recovery-focused care that supports individuals with complex mental health needs to achieve stability, independence, and a fulfilling life within the community. We work in partnership with commissioners and stakeholders to provide flexible, cost-effective services that deliver positive long-term outcomes.
